FAQ

64 hibajee FAQ — Deposits, Withdrawals and Account

This page covers the questions that come up most while playing on 64 hibajee — deposit methods, withdrawal times, casino game rules, account management, and mobile app use.

Minimum deposit ৳300
Withdrawal time 30 min–3 hours
Support 24/7
Payments

Money Deposits

Log in to 64 hibajee, go to the payment section, and select Nagad. Send the payment to the designated account using your own Nagad number. The minimum deposit is ৳300. Make sure to enter the correct reference number, otherwise confirmation of your deposit may be delayed.

After a successful bKash payment, the balance is usually added to your 64 hibajee account within a few minutes. It may take a little longer during bank maintenance or network issues. If it takes more than 15 minutes, contact the support team with your transaction ID.

To start any game on 64 hibajee — slots, live casino, or sports betting — the minimum deposit is ৳300. This applies to all payment methods: bKash, Nagad, Rocket, Upay, and bank transfer. Amounts below this will not be processed.

There are currently five deposit methods: bKash, Nagad, Rocket, Upay, and bank transfer (Dutch-Bangla, BRAC, Islami Bank, and other major banks). All methods have a minimum deposit of ৳300. Please make payments from an account registered in your own name.

Yes. 64 hibajee offers a 120% bonus on your first deposit, up to ৳8,000. For example, depositing ৳1,000 gives you a ৳1,200 bonus, bringing your balance to ৳2,200. To withdraw bonus winnings, you must complete a wagering requirement of ৳1,200 × 15 = ৳18,000. Please follow the bonus terms and conditions.

Gaming

Casino and Table Games

In a live dealer game, a real dealer runs cards or a roulette wheel from a studio via live video. You can join directly from the live casino section on 64 hibajee. A good internet connection ensures smooth streaming. You must have enough balance in your account to place bets.

Yes, the 64 hibajee live casino works fully on mobile. Open the site in your browser and the live games load without a separate app. A 4G or Wi-Fi connection gives the best video quality. Baccarat, roulette, and table games all display properly on a mobile screen.

In Baccarat, you bet on one of three outcomes: Player, Banker, or Tie. The dealer deals two cards to each side. The side whose total is closest to 9 wins. 10s and face cards are worth zero; all other cards count at face value. If the total is two digits, only the ones digit counts.

Bet limits on 64 hibajee table games vary by table — the limits are shown next to each table name in the lobby. There are low-limit tables for new players and high-limit tables for experienced ones. Browse the lobby before joining to find a table with limits that suit you.

Roulette has two types of bets: inside bets (a specific number or small group) and outside bets (red/black, odd/even, 1–18/19–36). Inside bets have lower odds but higher payouts; outside bets have higher odds but lower payouts. 64 hibajee offers roulette tables from Evolution and Pragmatic Play Live.

Account Management

Account Questions

To register, you need an active mobile number or email address, a strong password, and your real name and date of birth. The minimum age to play on 64 hibajee is 21+. Providing accurate information is important because it is verified at the time of withdrawal.

Your username must use English letters and numbers and must not already be taken by another user. Your password should be at least eight characters long and is more secure when it includes numbers and special characters. Avoid simple passwords (such as 123456) or your date of birth.

First, go to the 64 hibajee Login page and double-check your username and password. Check whether Caps Lock is on. If the problem persists, use the "Forgot password?" option. Clearing your browser cache and trying again often fixes the issue. If it still does not work, contact live chat support.

Yes, you can update personal information from account settings. In some cases, an OTP or additional details may be requested for identity verification. For changes to important information, contact the support team for assistance. Always keep your details in line with your real identity.

Click the "Forgot password?" link on the login page. Enter the mobile number or email used during registration and an OTP will be sent. After verifying the OTP, you can set a new password. If you do not receive the OTP, check your spam folder or wait a few minutes and try again.

Withdrawals

Withdrawal Questions

For the 64 hibajee welcome bonus, you must wager the bonus amount 15 times. For example, if you deposit ৳1,000 and receive a ৳1,200 bonus, you must complete ৳1,200 × 15 = ৳18,000 in wagers before you can withdraw bonus winnings. You can track your wagering progress from the bonus section of your account.

The minimum withdrawal amount on 64 hibajee is ৳1,000. Withdrawal requests below this amount will not be processed. This limit applies regardless of whether you withdraw via bKash, Nagad, Rocket, Upay, or bank transfer.

Withdrawal requests on 64 hibajee are usually completed within 30 minutes to 3 hours. This timeframe applies to all mobile wallets — bKash, Nagad, and Rocket. Bank transfers may take a little longer. There may be slight delays at night or during busy periods.

A pending status means your request is being processed. It is usually completed within 30 minutes to 3 hours. If it is still pending after 3 hours, contact the support team via live chat or email with your transaction ID. Delays can also occur if your account information is incomplete or unverified.

No. On 64 hibajee, withdrawals can only be made to a mobile wallet or bank account registered in your own name. Withdrawal requests to third-party numbers may be cancelled and your account may need to be verified. This is a security measure to prevent fraud.

App and Mobile

Mobile Use

The 64 hibajee Android APK and iOS app are both available through official channels. Visit the app page for details. Downloading from third-party sources is not safe — always use official sources.

Yes, the 64 hibajee iOS app is available through official channels. You can also use the site fully through Safari or Chrome — all games, deposits, and withdrawals work the same in a mobile browser. The best experience is on iOS 14 or later.

On Android in Chrome, go to the three-dot menu → Settings → Privacy → Clear browsing data, and delete Cached images and files. On iPhone in Safari, go to Settings → Safari → Clear History and Website Data. If the problem continues, check your internet connection or switch from mobile data to Wi-Fi.

The 64 hibajee website works smoothly on all smartphones and tablets running Android 8.0+ and iOS 13+. It is also fully supported on Chrome, Firefox, and Edge on Windows and macOS desktops. Some features may not display correctly on older browsers or operating systems.

Yes. On Android, open Chrome, tap the three-dot menu, and select "Add to Home screen". On iPhone, tap the share icon in Safari and select "Add to Home Screen". This makes 64 hibajee look and open like an app, without needing a separate APK.

Have more questions? Support is always ready

If you cannot find the answer in this FAQ, contact the 64 hibajee support team directly. Assistance is available in both Bengali and English, 24 hours a day, seven days a week.

Live Chat Instant help from any page on the site
Email Support [email protected]